Penn Yan, NY (October 21, 2013) – Ruth Reid, Front Desk Representative/Breakfast Attendant of the BEST WESTERN PLUS Vineyard Inn & Suites in Penn Yan, NY was recently honored with the Heroic Hospitality Stars Award as Front Desk Attendant of the Year. Ruth was presented with the award at Best Western International’s Convention held recently in San Antonio, Texas, in front of more than 2,000 industry peers.
The select honor recognizes and celebrates individuals who have demonstrated superior customer care and professionalism by consistently delivering a high level of service to guests. Winners must also be associated with a hotel that meets design and customer care standards, as well as other membership requirements.
Ruth was one of only seven hotel employees to receive this award, out of all staff at the brand’s more than 2,400 properties in the U.S. and Canada.
“The Heroic Hospitality Stars Award recognizes and celebrates Best Westerners who go above and beyond to create memorable experiences for our guests,” said Julie Montmaneix, Chairman of Best Western International’s Board of Directors. “We are very pleased with Ruth’s commitment to guests and to our brand’s mission of providing superior customer care.”
The BEST WESTERN PLUS Vineyard Inn & Suites in Penn Yan, NY also received the prestigious Best Western Champion Customer Care Award. This select honor is bestowed upon those member properties that demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet quality and design standards and other membership requirements to qualify. The BEST WESTERN PLUS Vineyard Inn & Suites was one of only 138 hotels out of more than 2,400 properties in the U.S. and Canada to receive this designation this year.
The BEST WESTERN PLUS Vineyard Inn & Suites is located at 142 Lake Street, Penn Yan, NY. For reservations, call the hotel directly at 800.823.0612 or call Best Western’s 24-hour, toll-free number at 1-800-WESTERN. Reservations are also available through the hotel chain’s website at www.vineyardinnandsuites.com.