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Privacy Policy

Welcome and thank you for visiting the Finger Lakes Tourism Alliance website. Our website is currently undergoing improvements. The Finger Lakes Tourism Alliance strives to provide customers of all abilities access to our products and services, including through an accessible website. We appreciate your patience and support during this phase. 


Finger Lakes Tourism Alliance Privacy Policy Statement

This privacy policy discloses the privacy practices for We understand that online privacy is important to visitors ("Visitors") and users who register to transact business on the site ("Authorized Customers") and we have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.


We audit our security systems and processes on a regular basis. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurances. 

We may collect basic user profile information or Personally Identifiable Information from all of our Visitors. Personally identifiable information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to name, address, phone number, fax number or email address. Personally identifiable information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual. 

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information. 

What Personally Identifiable Information is Collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from Authorized Customers & Visitors:

  • Google Analytics: Google Analytics collects information such as how often users visit the site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
  • *Google AdWords: Using cookies to determine past site use, remarketing delivers targeted advertising to users. You can opt-out of receiving these advertisements by using the Consumer Opt-Out process at
  • Google Analytics Demographics and Interest Reporting: By serving up the Google Analytics tracking code from the advertising network, tracking data on the Site is augmented by key demographic indicators, such as age, gender, and interest, allowing us to further analyze and inform site design, functionality and configuration. 
  • Not all advanced features and tracking methods are necessarily enabled or configured for this site. 

Other Organizations Collecting Information

In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) that may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them. 

Add This is a sharing platform which makes sharing content on the web easy. For more details on information they may collect please review their information page as well as the Add This Privacy Page

Sharing Personally Identifiable Information

Personally identifiable information collected by the Finger Lakes Tourism Alliance is securely stored and is not accessible to third parties or employees of the Finger Lakes Tourism Alliance except for use as indicated above. A number of tools may be used for data collection including: 


Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than the established timeout duration, we will automatically log the Authorized Customer off. 

Choices in Collection of Personally Identifiable Information
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affliated agencies. Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable information from the Site's database by responding to emails as instructed or contacting us at:

Finger Lakes Tourism Alliance

309 Lake Street, Penn Yan, NY 14527

Or it is possible for us to opt-out of data collection by using the following resources: 

Network Advertisers Initiative Consumer Opt-Out:

Google Analytics opt-out plugin:

Log In Information

The Finger Lakes Tourism Alliance uses login information, including but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information. 

Partner Access to Personally Identifiable Information
The Finger Lakes Tourism Alliance has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. 

Disclosure of Personally Identifiable Information to Comply with Law

We will disclose Personally Identifiable Information in order to comply with a court order to subpoena or request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers. 


This website contains links to other web sites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. 


Webform submissions are protected by Mollom Content Monitoring. By submitting forms on this site, you accept the Mollom privacy policy.


Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Finger Lakes Tourism Alliance
309 Lake St.
Penn Yan, NY  14527 USA