The Best Western PLUS Vineyard Inn and Suites in Penn Yan, NY received the Champion Customer Care Award at Best Western® Hotels & Resorts’ District VII Meeting held recently in National Harbor, Maryland. The award was presented in front of several hundred District VII Best Western hoteliers from Ohio, West Virginia, Virginia, Pennsylvania, New Jersey, Delaware, Maryland, District of Columbia, New York, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, Maine, Nova Scotia, New Brunswick, Newfoundland, Prince Edward Island and Quebec.
This honor is bestowed upon those member properties that demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet quality and design standards and other membership requirements to qualify.
The Best Western PLUS Vineyard Inn and Suites was recognized as receiving the highest customer service survey responses out of the 313 hotels in its district, the top hotel in New York State, and placed third amongst the 842 Best Western PLUS and Best Western Premier hotels in all of North America. The Penn Yan hotel is one of only 101 hotels out of more than 2,100 properties in the U.S. and Canada to receive this designation this year.
“I am pleased to congratulate the Best Western PLUS Vineyard Inn and Suites on receiving the Champion Customer Care Award,” said Terry Bichsel, Chairman of Best Western Hotels & Resorts’ Board of Directors. “As Best Western continues to evolve and meet the needs of today’s travelers, this award honors exemplary hotels that deliver on guest expectations, drive our brand forward, and continue our reign as a leader in hospitality.”
With this award, the Best Western PLUS Vineyard Inn and Suites sustains its notability as one of the highest ranked hotels in the Finger Lakes for customer service. In addition to a consistently being ranked within the top 10 hotels in the Finger Lakes on TripAdvisor®, in 2015 Best Western International awarded the hotel the M. K. Guertin Award for being the top ranked hotel in North America.
Located at 142 Lake Street in Penn Yan, NY the Best Western PLUS Vineyard Inn and Suites features 57 rooms and premium amenities including an indoor heated pool and hot tub, fitness facility, business center, free high speed Wi-Fi, and a complimentary hot Finger Lakes inspired breakfast each morning.
For reservations, call the hotel directly at 800-823-0612. Reservations are also available online at www.vineyardinnandsuites.com.
